(PH) Payroll Operations Associate APAC

Playroll is looking for a detail-oriented Payroll Operations Associate to support payroll delivery across a portfolio of APAC territories. Based in the Philippines, this role will help ensure payroll activities are completed accurately, on time and in line with documented processes.

You will support the end-to-end operational payroll cycle, including payroll calendars, input collection, data checks, validations, reconciliations, approvals, funding readiness, output reviews and post-payroll administration.

This is a hands-on individual contributor role for someone who is organised, comfortable working with detailed data and able to manage multiple deadlines. The portfolio will primarily cover APAC and may include selected global territories.

• Support end-to-end payroll operations across an assigned portfolio of APAC territories.
• Maintain payroll calendars, data cut-offs, checklists and action trackers.
• Collect and review payroll inputs for completeness, consistency and documented requirements.
• Coordinate with local payroll providers and in-country experts to track actions through to completion.
• Support payroll validations, reconciliations and output checks.
• Investigate routine payroll issues and escalate complex cases with clear context and evidence.
• Support payroll-related employee lifecycle events, including onboarding, salary changes, bonuses, leave impacts, final pay and offboarding.
• Maintain SOPs, country checklists, process maps, control documentation and knowledge-base materials.
• Handle employee and payroll data in line with confidentiality, access-control and data-protection requirements.
• Track payroll deadlines, risks, open actions, service levels and recurring issues.
• Support process improvement and automation initiatives.
• Assist with onboarding new territories and transitioning payroll knowledge into Playroll-managed processes.

• Relevant experience in payroll, finance operations, HR operations, shared services, administration or another detail-oriented operational environment.
• Demonstrated ability to work in a deadline-driven environment and handle detailed data accurately.
• Strong attention to detail and ability to follow structured processes while identifying gaps or inconsistencies.
• Strong analytical and problem-solving skills, with confidence investigating detailed issues.
• Ability to manage multiple tasks and deadlines, prioritise effectively and raise risks early.
• Strong spreadsheet and data-handling skills, including validation, reconciliations and detailed datasets.
• Excellent written and verbal English communication across internal teams and external partners.
• Sound judgement when handling confidential employee, payroll and financial information.
• Based in the Philippines and able to work primarily within Philippine and APAC business hours.

• Previous payroll experience.
• Experience in payroll, Employer of Record, shared services or multi-country operations.